• Q. How do I sign-up for up for Online-Made-EZ?
  • Please contact our Customer Service Department at 800-430-9555 or your Sales Consultant.

• Q. Do you offer training on how to use Online-Made-EZ?
  • Yes. Your Sales Consultant is available for training or you can use our on-line training tools.

• Q. How long does it take for an order to reach MCL once I place it on-line?
  • MCL’s ordering program is “real-time” so orders, inventory and pricing are all available immediately.

• Q. Can I modify or cancel my order after it has been submitted on-line?
  • No. You will need to contact our Customer Service Department at 800-430-9995 to modify or cancel your order.

• Q. Can I return product on-line?
  • No. You will need to contact our Customer Service Department at 800-430-9995 to return an item.

• Q. Are MSDS available on-line?
  • MSDS are available on the product detail page in both online ordering program and our on-line catalog.

• Q. Can I track my orders?
  • Yes. Using the Review Order link you can view all orders for your shipping location. You can see the date it was entered, shipped and invoiced.

• Q. Will I receive a confirmation of my order?
  • Yes. An e-mail confirmation will be delivered to the e-mail address in the user profile.